A real doctor at your hotel or home — today.
A doctor with RETHUS registration comes to your hotel or home, or sees you by video call. We speak English and Spanish. Message us on WhatsApp and your appointment is confirmed in minutes.
Medical services
House call, video visit, medical certificate, or medication administration. You see the price right away, and a registered doctor is always the one seeing you.
💳 Secure online card payment — or pay in person after your visit, we accept any card and cash.
Home consultation
The doctor comes to you, wherever you are, with what's needed to examine you properly. You don't have to leave your hotel or home.
- The full exam happens right there.
- A favorite with older adults and families with kids.
Virtual consultation
A video call with a real doctor, for when you don't need to be examined in person — they review your symptoms and tell you what's next.
- From your phone or computer, wherever you are.
- We work out the time with you before confirming.
Medical certificate
For work, an immigration process, or school — a certificate signed by a registered doctor, no hassle.
- A short visit, no lines.
- A signature and registration you can verify.
Medication Administration
A nurse administers the treatment your doctor already prescribed, with the care that deserves.
- Vital signs checked before and after.
- Supplies and medication are billed separately.
Our impact in numbers
Real numbers, pulled straight from our own system — they update on their own with every visit.
We answer your questions
What people usually ask before booking.
Do you see patients at hotels and Airbnbs, or only houses?
Yes. We attend hotels, Airbnb, and residences in Centro Histórico, Bocagrande, Getsemaní, Castillogrande, Manga, Crespo, La Boquilla, Serena del Mar, and Laguna Club.
Do the doctors speak English?
Yes, we have English-speaking doctors for international patients, in addition to Spanish.
What's included in the consultation?
It includes the professional medical assessment. Supplies, medications, equipment, or materials are not included and are the patient's responsibility.
Are the doctors legally registered?
Yes, all our doctors hold an active RETHUS registration with the Ministry of Health.
How do I pay for the service?
Secure online card payment, in US dollars, from the "Pay for service" button on each consultation.
Can I book a teleconsultation if I'm not in Cartagena?
Yes, the virtual consultation is available from anywhere with an internet connection.
Is this a legitimate, safe medical service?
Yes. We're a company registered in Colombia (NIT 902070469-1), and every doctor holds an active RETHUS registration — you can check it yourself on the Ministry of Health's website. You pay securely by card, or in person once the visit is done. We'll never ask you to wire money to a personal account in advance.
How much does a doctor's house call cost in Cartagena?
A home visit costs $155 USD, a video consultation (telehealth) $65 USD, a medical certificate $70 USD, and medication administration at home $100 USD. Payment is secure, online or after your visit.
What should I do if I get sick while traveling in Cartagena?
Message us on WhatsApp describing your symptoms. A RETHUS-registered doctor can reach your hotel, Airbnb, or residence in under an hour, or see you by video call if you'd rather not move.
How long does it take for the doctor to arrive at my hotel or home?
In most cases, the doctor arrives in under an hour after we confirm your appointment on WhatsApp, depending on the area of Cartagena.
Does PALMED issue medical certificates for flying (Fit to Fly)?
Yes. We issue medical certificates, including the Fit to Fly certificate some airlines require, with a public verification code and PDF delivery by email.
Coverage area in Cartagena
We attend homes, hotels, and short-term stays in:
- 🏨 Hotels
- 🏠 Airbnb
- 🔑 Apart-hotels
Book your appointment now
Tell us what you need, and our team confirms availability with you on WhatsApp.