Sick on your cruise stop in Cartagena?
You stepped off the ship, it's 90 degrees, and something isn't right. Message us on WhatsApp as soon as you can, tell us your all-aboard time, and we'll tell you honestly how quickly we can see you and where.
What to send us on WhatsApp
- Your symptoms and since when.
- Your all-aboard time, so we only promise what fits in your stop.
- Where you are now (pin location is perfect).
- Any medicines you take or allergies.
What we can help with during a stop
- Stomach bugs, vomiting or diarrhea
- Dehydration and heat exhaustion
- Fever, sore throat, ear pain
- Minor injuries from excursions
- Prescriptions you need before getting back on board
You get a medical report and a receipt for your travel insurance.
Be honest with yourself about time
If your stop is short and the problem can wait, the ship's medical center may be the simplest option. If you'd rather be seen on land, in English, without waiting, that's what we're here for. We won't make you miss the ship.
How it works
- Message us on WhatsApp or book online and tell us what's going on.
- We confirm the time and place; in most of Cartagena the doctor arrives in under 1 hour.
- You're seen right there, in English. Pay online by card or in person at the end. You see the price before booking.
Where we see you
Hotels, Airbnbs, aparthotels and homes in:
- Centro Histórico
- Bocagrande
- Getsemaní
- Castillogrande
- Manga
- Crespo
- La Boquilla
- Serena del Mar
- Laguna Club
Frequently asked questions
Can you come to the cruise terminal?
Tell us where you are and your all-aboard time. We'll tell you where we can see you in the city during your stop.
How fast can you see me?
In most of Cartagena the doctor arrives in under 1 hour after we confirm on WhatsApp. We'll give you a realistic time before you book.
Do you speak English?
Yes, we have English-speaking doctors for international patients.
Will my travel insurance cover it?
That depends on your policy. We give you the medical report and receipt so you can claim it.