Last updated: July 2026 · PALMED Health Group S.A.S. · Tax ID (NIT) 902070469-1
PALMED Health Group S.A.S. is a licensed healthcare provider (IPS) offering home doctor visits, teleconsultation, medical certificates, and medication administration in Cartagena, Colombia, through licensed physicians registered with RETHUS.
Booking through our website or WhatsApp is a care request, subject to availability confirmation. The actual care is provided by a licensed healthcare professional, who determines clinical management according to their professional judgment.
Requests are confirmed via WhatsApp or email. Prices shown on the site are for reference and may vary depending on the complexity of care; the final amount is confirmed before the visit. Payments made through the enabled channels (payment links, transfer, or other) correspond to the service actually provided.
You may cancel or reschedule your appointment via WhatsApp with as much notice as possible. Specific refund conditions, if applicable, are provided at the time payment is confirmed.
Information recorded during your care is part of your clinical record, whose custody, confidentiality, and retention are governed by current Colombian regulations (Resolution 1995 of 1999 and its amendments), and by our Data Processing Policy.
Teleconsultation has scope and limitations compared to an in-person evaluation (Resolution 2654 of 2019). If the attending professional determines your case requires an in-person evaluation or referral to emergency care, you will be informed during the visit.
The content, brand, logos, and images on this site are the property of PALMED Health Group S.A.S. or are used with proper authorization, and may not be reproduced without prior permission.
These terms are governed by the laws of the Republic of Colombia. Any dispute will be submitted to the competent authorities in Cartagena, Colombia.
For questions about these terms: info@palmedhealth.com · WhatsApp +57 323 357 3211.